Who can purchase from Med Depot?

Med Depot serves licensed healthcare providers and organizations nationwide, including independent pharmacies, hospital systems, specialty pharmacies, physician offices, clinics, long-term care pharmacies, and other licensed healthcare facilities. Customers must hold the appropriate state licenses required to purchase pharmaceutical products.

Do you sell controlled substances?

No. Med Depot does not distribute DEA-controlled substances.

What products does Med Depot distribute?

Med Depot distributes a wide range of pharmaceutical and healthcare products, including:

Generic prescription medications, Brand-name pharmaceuticals, Specialty medications, Hard-to-find and limited availability products, Over-the-counter (OTC) medications, Diabetic supplies, Medical and surgical (Med/Surg) supplies

Does Med Depot distribute nationwide?

Yes. Med Depot ships nationwide but only into states where Med Depot is licensed and authorized to distribute.

Is Med Depot DSCSA compliant?

Yes. Med Depot complies with all applicable Drug Supply Chain Security Act (DSCSA) requirements. We maintain the systems and documentation necessary to support product traceability and supply chain security.

How do I open an account?

You can complete the form on under Join Us, call us at (818) 627-7506, or email [email protected]. Once we receive your completed New Customer Questionnaire packet along with a copy of your State Board of Pharmacy license, we’ll verify your information and notify you as soon as your account has been approved.

What are your shipping methods?

We offer several shipping options based on your location and delivery needs.

– Same-day delivery is available throughout the Greater Los Angeles area for an additional charge.
– Free Ground or 3-Day shipping on qualifying orders.
– Expedited shipping, including 2-Day Air and Next Day Saver, is available at the customer’s request for an additional cost.

If you have specific shipping requirements, our team is happy to help.

What is your return policy?

Due to the nature of pharmaceutical products, all sales are considered final. Returns are accepted only if Med Depot shipped the wrong item, the product was damaged during transit, or another shipping error occurred on our part. Any issue must be reported promptly after delivery and approved by our quality assurance team. Please refer to our full Return Policy for complete terms and conditions.